Angelo Scognamiglio //
Advertising on ChatGPT: The New Frontier of Digital Marketing
How Advertising Works on ChatGPT
OpenAI Opens the Door to Advertising: A Shift Set to Redefine the Relationship Between Brands and Consumers
For more than two decades, digital marketing has revolved around two dominant models: search engines and social media platforms. Today, however, the rise of generative artificial intelligence is introducing a third way for people and businesses to interact: conversation.
With the launch of its first advertising tests within ChatGPT, OpenAI is ushering in a new phase in the evolution of the web, one in which users are no longer simply searching for information but engaging in dialogue with an intelligent assistant that helps them discover, evaluate, and choose products and services.
This represents a fundamental shift, with the potential to be as transformative as Google’s impact in the early 2000s, when it fundamentally changed the way people accessed information online.
How Advertising Works on ChatGPT
After outlining the principles that will guide its advertising model, OpenAI launched its first advertising tests in the United States on February 9, 2026. The program has since expanded to additional international markets through a series of pilot initiatives.
Ads are displayed exclusively to adult users on the Free and Go plans, while Plus, Pro, Business, Enterprise, and Education subscribers continue to enjoy a completely ad-free experience.
The most important aspect of the new system is that advertising does not influence ChatGPT’s responses in any way. OpenAI has established a clear separation between informational content and sponsored content.
Specifically:
- ChatGPT responses are generated solely based on what is most helpful to the user;
- advertisements are clearly labeled as sponsored content;
- ads are visually separated from the conversation;
- advertisers cannot modify or influence the assistant’s responses.
In other words, ChatGPT maintains its role as an independent information tool rather than becoming a disguised advertising platform.
From Keywords to Conversational Intent
The real revolution lies not in the presence of ads, but in the criteria used to display them.
Google built its success around the concept of keywords: users entered a word or phrase, and the system delivered advertisements related to that search query.
ChatGPT introduces a model based instead on conversational context.
OpenAI describes this approach as a form of matching driven by the topics and intentions expressed by users during a conversation. Businesses are no longer thinking solely in terms of keywords but in terms of needs, interests, and real-world situations.
If someone is discussing nutrition, travel, photography, professional education, or technology purchases, the system can understand the broader context of the conversation and present relevant advertisements.
For example, a user exploring a creative career path might be shown ads for specialized training programs, master’s degrees, or professional services related to that field.
The focus therefore shifts from individual keywords to the broader need expressed throughout the conversation.
Privacy and User Protection
One of the most sensitive aspects of any advertising platform is, naturally, data privacy.
OpenAI has stated that advertisers do not have access to conversations, chat history, memory data, or personally identifiable information.
Advertisers cannot access names, email addresses, conversation content, or any other personal user data. Instead, they receive only aggregated campaign performance metrics such as impressions, interactions, and clicks.
The system also includes specific safeguards:
- advertising is excluded for underage users;
- ads are not shown alongside sensitive topics such as health, mental health, or politics;
- users can manage ad personalization preferences;
- users can delete advertising-related data at any time.
OpenAI’s stated objective is to build an advertising ecosystem that maintains high standards of security, transparency, and user control.
From Large Agencies to the Self-Serve Model
Throughout 2026, OpenAI has gradually expanded its advertising program by introducing tools designed for advertisers and opening the platform to a growing number of businesses.
Among the most significant developments are the self-serve Ads Manager and conversion measurement systems that allow advertisers to evaluate campaign effectiveness through privacy-conscious, aggregated metrics.
The long-term goal is to develop an advertising ecosystem capable of supporting multiple formats, objectives, and purchasing models while maintaining a clear distinction between sponsored content and AI-generated responses
International Expansion and the Italian Market
Following its U.S. launch, OpenAI progressively expanded advertising tests to additional markets, including Canada, Australia, and New Zealand.
Pilot programs were later announced for the United Kingdom, Mexico, Brazil, Japan, and South Korea, with the aim of gathering insights and real-world feedback before a broader rollout.
At the time of writing, no official date has been announced for the introduction of ChatGPT advertising in Italy.
However, the company has stated its intention to gradually expand the program into additional international markets while maintaining a cautious, data-driven approach based on results from countries already participating in the pilot.
How Brands Should Prepare Today
The temporary absence of the service in the Italian market should not lead businesses into a wait-and-see approach.
Artificial intelligence is already changing how people discover products, services, and educational opportunities.
Increasingly, users are asking conversational AI assistants which profession to pursue, which software to adopt, which camera to purchase, which consultant to hire, or which school to attend.
In this environment, content quality and brand authority are becoming increasingly important.
Organizations that succeed within these emerging conversational ecosystems will be those capable of building strong reputations supported by genuine expertise, high-quality content, and recognition from authoritative sources.
From Search Engine Optimization to AI Optimization
The arrival of advertising on ChatGPT is part of a broader transformation already reshaping digital marketing.
An increasing number of companies are investing in AI Optimization (AIO) and Generative Engine Optimization (GEO), a set of practices designed to make content, websites, and publications easier for generative AI models to discover, interpret, and cite.
According to many industry analysts, this evolution could represent a shift comparable to the emergence of SEO in the early 2000s.
In a world where millions of people are beginning to seek advice directly from artificial intelligence, visibility no longer depends solely on search engine rankings.
It is becoming increasingly important to be recognized as an authoritative, trustworthy, and up-to-date source within the information ecosystems used by conversational assistants.
Industry experts generally agree that the organizations most likely to benefit will be those capable of demonstrating strong signals of Experience, Expertise, Authoritativeness, and Trustworthiness — the well-known E-E-A-T principles that are becoming increasingly relevant within the AI ecosystem as well.
A New Frontier for Digital Communication
For more than twenty years, marketers have learned how to communicate with the algorithms that power search engines and social media platforms. Today, a new chapter is beginning: communicating with conversational algorithms.
The difference is substantial. In traditional search environments, brands primarily competed for clicks. In the age of artificial intelligence, they compete for trust, authority, and relevance within a conversation.
Advertising on ChatGPT represents only the first step in a transformation that is set to redefine the relationship between people, content, and businesses.
For professionals working in communication, marketing, and education, understanding these dynamics is not about preparing for a distant future. It is about correctly interpreting a transformation that is already underway.
As with every major technological revolution, the greatest advantages will belong to those who adapt first—not simply by purchasing advertising space, but by building authority, credibility, and genuine value within an ecosystem increasingly shaped by artificial intelligence.
In Simple Terms
Until recently, being found online largely meant appearing among Google’s top search results. Today, more and more people are doing something different: instead of searching, they are asking. They ask artificial intelligence which course to take, which product to buy, or who they should turn to for advice.
OpenAI has begun introducing advertising into these conversations, but only for users on the Free and Go plans, and without allowing ads to influence the assistant’s responses.
For businesses, this changes the rules of the game. Paying for visibility or winning a click will no longer be enough. Increasingly, success will depend on being recognized as a reliable, knowledgeable, and authoritative source, because these are the signals that AI systems tend to regard as the most relevant.
Advertising on ChatGPT is not yet available in Italy, but companies that begin building reputation, authority, and high-quality content today may find themselves in a strong competitive position when this new channel eventually arrives.







